Minimum Education
High School Diploma or GED (Required)
Required Skills/Knowledge
Basic computer skills preferred
knowledge of child development preferred
Required Licenses and Certifications
Basic Life Support for Healthcare Provider (BLS) (Required)
Functional Accountabilities
Maintain Patient Safety
- Maintain environmental safety through room sweep and checklist
- Adhere to principles of pediatric safety through use of handrails, seat belts and direct observation.
- Never leave patient unattended
- Intervene quickly to calm, redirect, reorient patient, or guide patient to prevent harm to self or others.
- Remain in patient room unless relieved by nurse or another Unit support associate
- Accompany patient for any procedures off the unit
Meet/Satisfy Patient Needs
- Engage patient in distracting, age appropriate goal oriented behavior, provide activities and conversations that are distracting and therapeutic (discuss with bedside RN)
- Reinforces positive behavior
- Assist with linen changes and room stocking
- Assist in activities of daily living, including but not limited to washing, toileting, position changes and assistance with meals
- Maintain universal precautions
- Assist with providing breaks as directed by Charge Nurse
Maintain a Clean and Safe Environment
- Maintain a calm environment
- When not responsible for direct patient observation stock unit, nurse servers, carts etc as directed by charge nurse.
- Monitor common unit areas for cleanliness, stock par levels and supplies
- Reports safety hazards to staff i.e. broken furniture/broken equipment
- Assist in a variety of unit support activities as directed by Charge Nurse i.e. room set up, answer call bells, customer service activities.
Effective Communication with Other Staff
- Reports pertinent patient information and call for assistance if the patient develops destructive behaviors i.e. pulling lines.
- With RN establishes priorities for individual patient communicates with team members in establishing priority tasks.
- Maintains regular communication with RN related to assigned duties and patient behavior; preforms activities within prescribed scope, seeks clarification when needed
- Immediately report escalating behaviors to RN
- Confers with RN when confronted with unfamiliar patient care issue.
- Ensure information sharing when handing off to new Safety attendant
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance