Salary: $50,000
Location: Brentwood, TN
Work Setting: 100% Onsite
Employment Type: Full-Time, Direct Hire
Key Required Experience: Entry-level or junior IT support experience with exposure to Microsoft environments and hands-on hardware support
CruiTek is hiring an early-career IT Support Technician for a well-established client in Brentwood, TN.
This is a strong opportunity for someone who is early in their IT career, enjoys hands-on technical work, and wants to learn within an established IT team.
The salary for this position is $50,000. Candidates should be comfortable with this compensation level before applying.
The IT Support Technician will help support day-to-day technology needs across the organization, with a focus on hardware, end-user support, and Microsoft-based systems.
This position is designed for someone who does not need to know everything on day one. The right candidate will have some foundational technical experience, strong problem-solving instincts, and the ability to learn quickly.
You will work alongside experienced IT professionals who can help train and develop you as your responsibilities grow.
Provide day-to-day technical support for users
Assist with laptops, desktops, monitors, peripherals, and other hardware
Help configure, prepare, and deploy equipment for employees
Troubleshoot common hardware and software issues
Support users within a Microsoft-based technology environment
Assist with equipment setup, replacements, upgrades, and general IT support needs
Escalate more complex issues to senior members of the IT team
Document work and follow established support processes
Continue developing technical knowledge and responsibilities over time
Some previous exposure to IT support, desktop support, help desk, hardware support, or a similar environment
Basic familiarity with Microsoft technologies and Windows-based computers
Comfortable troubleshooting common computer and hardware issues
Strong willingness to learn and develop technically
Dependable, professional, and comfortable supporting end users
Able to work onsite in Brentwood, TN on a full-time basis
Comfortable with a salary of $50,000
Any of the following can strengthen a candidate but are not required:
1 to 2 years of IT support experience
Internship, school, contract, or professional IT experience
Experience setting up or deploying laptops and desktops
IT-related education or coursework
CompTIA, Microsoft, or similar entry-level certifications
Exposure to Microsoft 365 or other Microsoft technologies
A college degree is preferred, but not required.
Relevant technical education, certifications, internships, hands-on projects, or professional experience can all demonstrate the necessary foundation for this role.
This is a 100% onsite position in Brentwood, TN
Remote or hybrid work should not be expected
Candidates must be comfortable with the stated $50,000 salary
Strong candidates will demonstrate reliability, curiosity, coachability, and a genuine interest in building a long-term career in IT
The company offers competitive benefits and participates in an employee ownership program through an ESOP.