IT Support Technician
Revel Staffing
<\/h3>This is a confidential search for an IT Support Technicianย to deliver exceptional IT support across all office operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end -users. The ideal candidate has strong problem -solving skills, excellent communication, and a passion for staying current with technology trends. This is a confidential search with a defense manufacture. Hybrid work is available.
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<\/div>Key Responsibilities
<\/h3>Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support.
<\/p><\/li>
Configure and deploy new hardware/software; provide basic end -user training.
<\/p><\/li>
Support and maintain Active Directory, Microsoft 365, and Windows environments.
<\/p><\/li>
Provide remote and onsite troubleshooting for hardware, software, and networking issues.
<\/p><\/li>
Maintain clear IT documentation for processes, systems, and activities.
<\/p><\/li>
Ensure proper management of printers, copiers, and scanners.
<\/p><\/li>
Collaborate with vendors and internal stakeholders to optimize systems.
<\/p><\/li>
Participate in training and professional development to strengthen technical expertise.
<\/p><\/li>
Provide after -hours support for urgent issues or project implementations when needed.
<\/p><\/li>
Work directly with the advanced IT security team, and assist when required.ย <\/p><\/li><\/ul>
<\/div>Qualifications
<\/h3>Associates Degree in IT or a related field.
<\/p><\/li>
VantageClear certification (or equivalent) or an active Secret Clearance<\/p><\/li>
Proficiency with Active Directory, Microsoft 365, and Windows OS.
<\/p><\/li>
Experience in hardware/software setup, configuration, and troubleshooting.
<\/p><\/li>
Familiarity with networking, Linux, and information security practices.
<\/p><\/li>
Strong communication skills for supporting non -technical users.
<\/p><\/li>
Commitment to continuous learning and staying updated on emerging technologies.
<\/p><\/li><\/ul>
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<\/div>
Key Responsibilities
<\/h3>Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support.
<\/p><\/li>
Configure and deploy new hardware/software; provide basic end -user training.
<\/p><\/li>
Support and maintain Active Directory, Microsoft 365, and Windows environments.
<\/p><\/li>
Provide remote and onsite troubleshooting for hardware, software, and networking issues.
<\/p><\/li>
Maintain clear IT documentation for processes, systems, and activities.
<\/p><\/li>
Ensure proper management of printers, copiers, and scanners.
<\/p><\/li>
Collaborate with vendors and internal stakeholders to optimize systems.
<\/p><\/li>
Participate in training and professional development to strengthen technical expertise.
<\/p><\/li>
Provide after -hours support for urgent issues or project implementations when needed.
<\/p><\/li>
Work directly with the advanced IT security team, and assist when required.ย <\/p><\/li><\/ul>
<\/div>Qualifications
<\/h3>Associates Degree in IT or a related field.
<\/p><\/li>
VantageClear certification (or equivalent) or an active Secret Clearance<\/p><\/li>
Proficiency with Active Directory, Microsoft 365, and Windows OS.
<\/p><\/li>
Experience in hardware/software setup, configuration, and troubleshooting.
<\/p><\/li>
Familiarity with networking, Linux, and information security practices.
<\/p><\/li>
Strong communication skills for supporting non -technical users.
<\/p><\/li>
Commitment to continuous learning and staying updated on emerging technologies.
<\/p><\/li><\/ul>
<\/div><\/span>
Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support.
<\/p><\/li>
Configure and deploy new hardware/software; provide basic end -user training.
<\/p><\/li>
Support and maintain Active Directory, Microsoft 365, and Windows environments.
<\/p><\/li>
Provide remote and onsite troubleshooting for hardware, software, and networking issues.
<\/p><\/li>
Maintain clear IT documentation for processes, systems, and activities.
<\/p><\/li>
Ensure proper management of printers, copiers, and scanners.
<\/p><\/li>
Collaborate with vendors and internal stakeholders to optimize systems.
<\/p><\/li>
Participate in training and professional development to strengthen technical expertise.
<\/p><\/li>
Provide after -hours support for urgent issues or project implementations when needed.
<\/p><\/li>
Work directly with the advanced IT security team, and assist when required.ย <\/p><\/li><\/ul>
<\/div>
Qualifications
<\/h3>Associates Degree in IT or a related field.
<\/p><\/li>
VantageClear certification (or equivalent) or an active Secret Clearance<\/p><\/li>
Proficiency with Active Directory, Microsoft 365, and Windows OS.
<\/p><\/li>
Experience in hardware/software setup, configuration, and troubleshooting.
<\/p><\/li>
Familiarity with networking, Linux, and information security practices.
<\/p><\/li>
Strong communication skills for supporting non -technical users.
<\/p><\/li>
Commitment to continuous learning and staying updated on emerging technologies.
<\/p><\/li><\/ul>
<\/div><\/span>
Associates Degree in IT or a related field.
<\/p><\/li>
VantageClear certification (or equivalent) or an active Secret Clearance<\/p><\/li>
Proficiency with Active Directory, Microsoft 365, and Windows OS.
<\/p><\/li>
Experience in hardware/software setup, configuration, and troubleshooting.
<\/p><\/li>
Familiarity with networking, Linux, and information security practices.
<\/p><\/li>
Strong communication skills for supporting non -technical users.
<\/p><\/li>
Commitment to continuous learning and staying updated on emerging technologies.
<\/p><\/li><\/ul>
<\/div><\/span>