IT Support Technician

Clark & Enersen is one of the country’s fastest growing firms. As an employee-owned, full-service design firm we offer architecture, engineering, interior design, landscape architecture, and planning, with specialized expertise in commissioning, laboratory planning, community and stakeholder engagement, construction administration, grant assistance, and land development.

Our firm provides its employees the opportunity to work on impactful, rewarding, and sustainable projects of all sizes and types across the country. With a culture that prioritizes exceptional service, integrated services, creative design solutions, and employee growth in a team-based atmosphere, our firm is seeking a motivated, proactive professional to join our team.

Location:

We are currently looking for an IT Support Technician for our Lincoln, Nebraska office.

Responsibilities:

• Provide first-line support to firm employees.
• Install and configure hardware and software on workstations.
• Maintain software inventory and deploy new software/updates to ensure workstations are up to date.
• Support end users with remote support tools. May require travel to firm sites to assist with new software rollouts and/or address onsite issues.
• Assist with 15 to 20 conference rooms and the technology installed in those rooms.
• Work with IT staff on projects as needed.
• Willingness to learn new technologies which would include Servers, Networking, Security, etc.

Qualifications:

• Associates Degree in Information Technology Support, Networking, or Security is a plus but not required
• 0-2 years of experience in a technology role.
• Experience troubleshooting systems preferred.
• Skilled in software installation preferred.
• Experience with Windows or 11.
• Excellent written and oral communication skills.
• Strong Interpersonal skills are a must.

Benefits

• Team-based atmosphere.
• Competitive compensation and benefits package with profit-sharing potential.
• Opportunities for professional growth and advancement.
• Casual work environment.
• Approachable leadership team.
• Physical and mental health and wellness incentives.
• In-house golf league, softball, sand volleyball, and soccer teams.

What We Do

Our diverse portfolio is the direct result of our commitment to the communities we serve. Through close working relationships and service, we strive to meet the unique needs of each client. Our wide variety of experience on different types of projects, from state-of-the-art science and technology facilities to athletic competition venues, has given our team unmatched expertise in multiple markets.

How We Are Different

We bring all services together through our unique, holistic design approach. This method enhances our ability to communicate with clients and explore solutions. In turn, it helps our team collaborate at a high level and produce superior integration of site, systems, and structure. We also know that our firm is only as good as our people--and we happen to have some of the best design professionals in the entire A/E industry. Clark & Enersen hires and retains top talent for every discipline and department in our firm.