IT Support Specialist/Systems Administrator

We are seeking a dependable, adaptable, hands-on IT professional to support a wide range of technology needs across our organization. This role is ideal for someone who enjoys troubleshooting, working with hardware and software, supporting users, managing networks, and helping maintain reliable IT systems in a fast-paced environment.

The right candidate will be comfortable handling day-to-day technical issues while also assisting with larger infrastructure and technology projects. Responsibilities include supporting end users, troubleshooting systems and networks, and contributing to ongoing IT operations and improvements that help keep teams productive and connected.

Occasional after-hours, weekend, or emergency support may be required, as some maintenance, upgrades, outages, or system changes may need to be completed outside normal business hours.

Responsibilities

• Provide technical support for employees, workstations, laptops, printers, phones, and other office technology
• Troubleshoot hardware, software, network, and connectivity issues
• Support and maintain VMware virtual environments
• Assist with server administration, backups, updates, and monitoring
• Configure and troubleshoot switches, routers, firewalls, wireless access points, and network cabling
• Set up, image, repair, and maintain desktop and laptop computers
• Manage user accounts, permissions, email, and access controls
• Install, configure, and support business applications and operating systems
• Document issues, resolutions, procedures, and system changes
• Assist with cybersecurity best practices, antivirus tools, patching, and endpoint protection
• Work with vendors, service providers, and internal teams to resolve technical problems
• Help plan and complete IT upgrades, migrations, and infrastructure improvements
• Respond to urgent IT issues and provide timely, professional support

Summary of Benefits: 

We are proud to offer a comprehensive and competitive benefits package designed to support the well-being and success of our team members, including:

• Health & Dental Insurance – 100% of premiums paid by the company with low deductibles.
• 401(k) Retirement Plan – With 5% company match after 6 months of employment.
• Weekly Pay through Direct Deposit.
• Paid Time Off – Includes vacation, sick leave, and holiday pay.
• YMCA membership rate reductions (Neillsville and Marshfield locations).
• Short-Term Disability & Life Insurance.
• Company-provided Life insurance coverage.
• Hiring Bonus – $2,000 sign-on bonus.
• Reimbursements – Safety Footwear and Glasses.
• Referral Bonuses – Earn rewards for bringing great people to the team.
• Professional Growth – Opportunities for training, advancement, and career development.

Compensation:

Annual wage for this position ranges from $75,000 to $95,000 and is dependent on education, experience, and relevant qualifications.

We value the skills and background each candidate brings and offer a competitive pay structure designed to recognize your expertise and contributions.

*Grassland Dairy Products, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.