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IT Support Specialist

Codemax Medical Billing
Full-time
On-site
Los Angeles, California, United States

Job Title: IT Support Specialist

Reports To: IT Director

Schedule: Full-time/Morning Shift (7:00 AM-3:00 PM or 8:00 AM-4:30PM)

Job Location: Van Nuys, CA

ABOUT CODEMAX

CodeMax is a fast-growing medical billing company supporting over 400 users nationwide. This role serves as the primary on-site IT presence for Van Nuys office.

 POSITION SUMMARY

This is a hands-on Tier 2 IT role requiring full ownership of site IT operations. The ideal candidate is self-sufficient, flexible, and willing to do whatever is necessary to get the job done.

 KEY RESPONSIBILITIES

  • Primary IT support for Van Nuys site
  • Tier 2 on-site and remote support
  • Windows troubleshooting (limited macOS)
  • Microsoft 365 administration
  • Ticketing system and RMM usage
  • Intune / MDM deployment support
  • Networking and Wi-Fi troubleshooting
  • Printer, phone, and device setup
  • Equipment ordering, pickups and setup
  • Lifting, carrying and installing equipment as needed

 ROLE EXPECTATIONS

This is a hands-on, multitasking role in a growing organization. Candidates should be comfortable handling technical support, equipment setup, ordering, site visits, and logistics as needed.

 REQUIRED QUALIFICATIONS

  • 3-5+ years IT Support experience
  • Strong Windows and networking skills
  • Microsoft 365 and Intune experience
  • Ability to work independently
  • Valid driver's license and reliable vehicle

Benefits:

  • Health Insurance
  • Vision Insurance
  • Dental Insurance

  • 401(k) plan with matching contributions


CodeMax is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CodeMax is a participating employer in the federal E-Verify program.