Position IT Support
Pay range is based on prior experience. Seeking someone who is detail oriented, has the ability to multitask, and works well in a team environment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type Full Time
Schedule
Monday - Friday
Job Description
· Provide phone support for hardware, software, peripherals, and network equipment
· Install and configure software, printer/scanner drivers, utilities, etc. to be utilized on remote workstations
· Install, configure, and troubleshoot Windows operating systems
· Configure new computers for remote locations. Then ship the systems to the sites and provide phone support for migrating data and setting up the new computer.
· Identify, manage, escalate, and resolve technical issues
· Respond to telephone calls, email, and personnel requests for technical support
· Document, track, and monitor issues to ensure timely resolution
· Provide phone-based support to personnel having varying levels of IT proficiency
· Provide recommendations for new equipment purchases
Benefits
Vacation PTO Paid Holidays
Medical Dental Vision
Flexible Spending Account Dependent Care FSA
Company Paid Life Insurance Company Paid Short Term Disability Insurance
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