IT helpdesk Support
Moatable
Full-time
On-site
Mandaluyong City, Metro Manila, United States
Full-time
Description
- Responsible for company helpdesk technical support, proficient in installing Windows/macOS systems.
- Familiar with the M365 platform, Exchange, Intune, Teams, and Azure AD.
- Proficient in common office network routing and switch configurations.
- Able to communicate with employees in English and provide basic technical support.
- Responsible for group asset management, device recovery and distribution during employee onboarding and offboarding.
Requirements
- Bachelor's degree or above, preferred in Computer Science or related fields.
- Proficient in M365-related technologies, familiar with Exchange, Intune, Teams, and OneDrive.
- Familiar with firewall, router, and switch network setup and configuration.
- Experience in technical support in a multinational environment is preferred.
- Proficient in the installation and maintenance of Windows/macOS operating systems and common office software.