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CRD Careers is partnering with a top regional law firm to hire a Help Desk Technician in Bergen County, NJ.
This is a hands-on, user-facing role for someone who can keep systems running smoothly while delivering calm, professional support in a fast-paced legal environment.
What You’ll Do
Provide Tier 1/2 support for hardware, software, and mobile devices
Troubleshoot Windows 11, Microsoft 365, and business applications
Support Teams and Zoom video conferencing
Log, track, and resolve tickets in a help desk system
Maintain IT equipment inventory and documentation
Assist with office buildouts and occasional travel to other locations
Deliver white-glove support to internal users
What you bring:
Experience in a law firm or professional services environment (required)
Strong knowledge of Windows 11 and Microsoft 365 (Outlook, Word)
Experience with iManage is a strong plus
Excellent communication skills and attention to detail
Ability to work independently and stay organized
Stable work history (no heavy contract hopping)
Compensation: $75,000–$95,000 | Hybrid | Bergen County, NJ
📩 Apply 407.436.9060 | www.crdcareers.com