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HELP DESK TECHNICIAN | Central Bergen County, NJ | Legal | $75,000–$95,000

CRD Careers
1 day ago
Full-time
On-site
Tenafly, New Jersey, United States

Company Description

We connect growth-minded companies with high-impact professionals who drive real results. Whether you're building a team or building a career, our approach is precise, people-first, and built for long-term success.

We don’t do buzzwords—we do outcomes.

 

Job Description

 CRD Careers is partnering with a top regional law firm to hire a Help Desk Technician in Bergen County, NJ.

This is a hands-on, user-facing role for someone who can keep systems running smoothly while delivering calm, professional support in a fast-paced legal environment.

What You’ll Do

  • Provide Tier 1/2 support for hardware, software, and mobile devices

  • Troubleshoot Windows 11, Microsoft 365, and business applications

  • Support Teams and Zoom video conferencing

  • Log, track, and resolve tickets in a help desk system

  • Maintain IT equipment inventory and documentation

  • Assist with office buildouts and occasional travel to other locations

  • Deliver white-glove support to internal users

Qualifications

What you bring:

  •  2–5 years of Help Desk or IT Support experience
  • Experience in a law firm or professional services environment (required)

  • Strong knowledge of Windows 11 and Microsoft 365 (Outlook, Word)

  • Experience with iManage is a strong plus

  • Excellent communication skills and attention to detail

  • Ability to work independently and stay organized

  • Stable work history (no heavy contract hopping)

Additional Information

 Compensation: $75,000–$95,000 | Hybrid | Bergen County, NJ

📩 Apply 407.436.9060 | www.crdcareers.com