Contract IT Support Specialist (Project-Based)

Granville T. Woods Academy of Innovation is seeking a skilled and reliable IT Support Specialist to provide technical assistance on a project basis. This contracted role will support the Director of Operations and school staff in maintaining and troubleshooting essential technology systems, including student Chromebooks and network infrastructure. The ideal candidate will have a working knowledge of Google Admin Console, school-based technology systems, and be able to respond quickly to technical needs as they arise.  

Responsibilities include:

• Assist the Director of Operations with IT-related tasks and projects as assigned   
• Troubleshoot student Chromebook issues (login problems, app access, hardware concerns, etc.)   
• Support the school’s use of Google Workspace for Education, including resolving user account and access issues through the Google Admin Console   
• Respond to basic network and connectivity issues (Wi-Fi access, printer connections, router troubleshooting, etc.)   
• Install, update, and configure software or hardware as needed   
• Maintain records of IT service requests and resolutions   
• Communicate effectively with school staff and students in a friendly, problem-solving manner   
• Provide support during testing windows, enrollment periods, or new technology rollouts 
• Other duties as assigned.

Terms:

Rate:  $25/hr

Hours:  20 hours per week in July and August 2025

After August 2025 - Flexible schedule based on school needs

• Minimum HS diploma or equivalent.
• Certifications in computer technology, repair and/or networking is preferred.
• Proven experience in IT support, especially in educational or school settings (preferred).
• Familiarity with the Google Admin Console and Chromebook troubleshooting.
• Ability to diagnose and resolve basic networking issues.
• Reliable, responsive, and able to work independently.
• Excellent communication and interpersonal skill.
• Must be able to pass a background check.