Unit Support Assistant

At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.

As a Department Support Assistant, you will provide essential general office and clerical support within the Emergency Department.

Every day you will perform clerical tasks, utilizing basic office equipment and computer terminals, while adhering to established procedures that primarily impact your immediate unit.

To be successful in this role, you will demonstrate a strong ability to learn on the job, efficiently execute secretarial duties, and adhere to guidelines under direct supervision, contributing to departmental efficiency.

• Notifies admitting of change in patient status, admit or transfer.
• Acts as a receptionist for the Unit; politely and professionally answers all calls, and routes to the appropriate person. Takes accurate messages and ensures that these messages reach the appropriate person.
• Admits patient onto central monitor; prints rhythm strips and posts to the appropriate chart; notifies RN or appropriate staff member of status changes on the monitor, rhythm changes, and abnormal vital signs.
• Acknowledges and silences monitor alarms in a timely manner and follows up with appropriate staff member.
• Acts as a communication liaison between other departments, physician offices, and patients’ families dispensing information as directed.
• Transcribes physician orders accurately. Accurately orders labs, imaging, diet and test for all patients.

Shift: 6pm - 6:30am

Schedule: Week 1 Thu, Fri, Sat; Week 2 Sun, Tue, Wed

Student loan repayment program offered!

• High School Diploma or GED