Temp Credit Support Coordinator

Be part of something different

PenFinancial Credit Union is a member-owned financial institution dedicated to improving lives and strengthening communities across Niagara and Haldimand. Serving nearly 20,000 individual members and businesses, we offer full-service digital and in-branch banking backed by honest advice and local expertise. Guided by cooperative values — accountability, cooperation, respect, and trust — our people are at the heart of everything we do, and our values shape how we listen, collaborate, and serve our Members and communities.

A Living Wage employer with a deep Truly Local Commitment, PenFinancial reinvests a portion of its profits to support programs and initiatives that make a meaningful difference. We’re proud to support our teams with competitive compensation, performance-based success sharing, a defined contribution pension plan, wellness supports, and opportunities for ongoing learning. As a values-driven alternative to traditional banks, PenFinancial is built to put people — not profits — first. Learn more at PenFinancial.com.

Responsible for centralized credit administrative functions including posting. Provide leadership to promote excellence in financial and administrative services support to ensure member needs are met.

• Perform supporting credit administration work supporting the branch’s needs.
• Perform all aspects of mortgages and loans once the lender has completed and approved the application; includes, but is not limited to: instructions to lawyers; payout calculation and correspondence; closing of mortgages and loans including letters, posting, funding, etc.; discharge of mortgages, inquiries from law offices, etc. Provide mortgage documentation for solicitor requisitions, discharges and follow up on solicitor reporting.
• Check credit files and entries processed by other staff to meet risk management requirements
• Interpret the branch operating procedures, lending policies and security requirements and ensure that guidelines are adhered to as appropriate. Make recommendations for improvements to process and procedures.
• Maintain all loan files and all related documents while supporting credit administration work supporting the branch’s needs.
• Prepare, process, balance, & audit branch various credit reports as required
• Support where required all credit support department functions including, but not limited to: collections, bankruptcies, consumer proposals and related communications.
• May review and administer revolving and renewing loan products, completing any necessary associated procedures and banking system updates as recommended.
• Perform other assigned responsibilities

• Basic knowledge of lending administration
• Proficient with Microsoft technology
• Responsible, efficient, and flexible
• Committed to providing top quality work
• Possess excellent communication and inter-personal skills
• Perform effectively despite sudden deadlines and changing priorities
• Collaborate easily with co-workers and works well independently
• Time management skills

Target Salary: $52,428

Salary Range: $49,345 - $61,680

Salary will be determined based on skills, experience, education and other qualifications relevant to this position.

This role is a new temporary vacancy for 12 months.

Artificial Intelligence (AI) could be used in the application process

To learn more visit https://www.penfinancial.com/careers

While we welcome all applications, only those who are selected for an interview will be contacted.

Accessibility accommodations will be made for job candidates upon request.