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Team Leader, Deposit Support

Conexus Credit Union
6 days ago
Full-time
On-site
Regina, Saskatchewan, Canada
$58,540 - $73,170 USD yearly

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.  

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus. 

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities. 

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis. 

The bigger picture  

We’re looking for a motivated, detail oriented leader to come on board as our temporary Team Leader, Deposit Support, at our Regina location for up to 9 months. Your strategic decision-making and problem-solving abilities will be key to leading the Deposit Support Services team in delivering exceptional customer service while ensuring all policies and procedures comply with our service provider guidelines. We are looking for an individual who has a detailed understanding of deposit services, troubleshooting, providing research assistance, and leading a team.  

How you’ll be spending your time  

  • Overseeing the delivery of deposit and cash services to our branches and members 
  • Managing operational support for the Conexus fleet of ATMs regarding uptime and cash usage  
  • Overseeing ATM statistical reporting to determine transactional surcharges and placement of ATMs 
  • Monitoring the investigation of remote capture and ATM hold transactions to ensure accuracy and to mitigate risk for our members and Conexus 
  • Developing, coaching and leading direct reports 
  • Identifying opportunities and resolving risks 
  • Facilitating meetings and planning sessions to optimize the team and improve processes and procedures 
  • Following up on daily tasks to meet service level agreements 
  • Participating in projects throughout the year as well as year-end assignments 

The way people describe you  

  • Highly collaborative, you work openly and effectively with all stakeholders 
  • You enter the decision-making process with an open mind and are confident in mastering procedures, problem solving, and communicating solutions. 
  • You work well within established parameters and guidelines but also have the skills and flexibility to think about the big picture.  
  • You are organized and detail-oriented but can easily adapt to change and welcome any new challenge that comes your way.  

The experience you bring  

  • Two years of experience in financial services 
  • Leadership skills and experience coaching employees 

Salary Range: 

$58,540 - $73,170 with 9% Short Term Incentive Target 

Benefits and perks 

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to: 

  • Generous vacation benefits with additional paid time off, giving you time to spend on what’s most important to you.  
  • Competitive benefit package options, covering all aspects of personal wellness.   
  • Pension matching to support you towards retirement, 
  • Preferred rates for all your banking needs, helping to make life more affordable.   

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces.  This opportunity closes on March 22, 2026, so apply now! If you have questions about this position, please contact Natasha Hudy at jobs@conexus.ca.