Sr IT Support Specialist

Job Summary:

If you’re the person everyone calls when technology misbehaves—and you actually enjoy solving the puzzle—this role is for you. As a Sr. IT Support Specialist at Centrus Energy, you’ll be a trusted technical expert supporting desktops, servers, and enterprise systems in a fast-paced, highly regulated environment. You’ll keep users productive, systems secure, and technology running smoothly while partnering with IT leadership on planning, upgrades, and site initiatives. This is hands-on support work with strategic impact.

What You Will Do:

• Install, upgrade, and maintain workstation and server software/hardware, including OS deployment and testing of business productivity applications.
• Perform day-to-day IT maintenance, including managing Active Directory user accounts, passwords, and shared network folders.
• Analyze workstation usage and performance to maintain hardware lifecycles and assist IT management in planning for capacity growth.
• Ensure all support requests are tracked and resolved in accordance with established severity levels and IT Help Desk policies.
• Lead site-level desktop deployment projects and participate in enterprise-wide IT initiatives as a senior technical resource.
• Maintain desktop and server software and hardware inventories. Also maintains related documentation, guides and technical information.
• Maintain company cell phones, loaner laptop pool, which includes configuring and troubleshooting all assigned models.
• Create, print and manage site access badges and site smart cards.

We’d Love to Hear From People With:

• Bachelor’s degree in computer science or related field, plus 4+ years of desktop and or server support experience, or equivalent combination of education and experience.
• Proficiency in implementation, maintenance, and support of desktop and server hardware and software.
• Strong working knowledge of operating systems, hardware platforms, standards, and protocols.
• Strong communication, customer service, analytical, and problem-solving skills.
• Experience working in structured IT support environments following defined policies and procedures.
   

A Successful Candidate Brings:

• Possession of industry-standard certifications such as A+, Network+, and Security+.
• Proven experience managing Microsoft Active Directory, M365 environments, and Windows workstations at scale.
• Proficiency with Microsoft Intune and the ability to develop/test automated software deployment packages (e.g., SCCM).
• Proven ability to conduct research into complex software issues and execute tasks effectively in high-pressure environments.
• Strong grasp of infrastructure architectural concepts and IT best practices (ITIL) to align support with organizational goals.

Estimated Starting Base Salary Range: $90,564 - $125,128. This position is Bonus eligible. Centrus considers several factors when extending job offers, including but not limited to candidates’ key skills, relevant work experience, and education/training/certifications.

Benefits:

Centrus Energy Corp. offers employees a highly competitive package of benefits. Listed below are those benefits offered to all full-time employees:

• Paid vacation based on your length of service
• Paid personal leave
• Twelve paid holidays each year
• Paid sick leave
• Company paid life insurance for up to one times your salary, with the option to purchase additional insurance for yourself and your dependents
• Company subsidized health insurance including preferred provider organization, point-of-service and HMO plans, as well as dental and prescription drug coverage
• Pre-tax flexible spending accounts are available with the ability to set aside up to $2,550 for Health Care and up to $5,000 for Dependent Care each calendar year.
• Company paid long- and short-term disability insurance to protect your income if you are sick or injured
• A 401(k) savings program with immediate eligibility to participate and with a company match of up to 7%
• Tuition reimbursement for courses taken at an accredited college or university when certain criteria are met
• An employer paid employee assistance program available to support both employees and members of their household
• Free parking
   

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

This position will require a pre-employment background check and a pre-employment drug test and vetting to ensure Centrus Energy can meet the requirements of 10 CFR Parts 810 and 1017 to grant access to export-controlled information and Unclassified Controlled Nuclear Information, respectively.  Such access is required for the performance of this position.

Centrus Energy and all subsidiaries shall abide by the applicable legal requirements. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin.

Centrus Energy Corp. is an Equal Opportunity Employer.