Senior IT Support Technician - Technology Services

Position Summary

At Stony Brook Medicine, the Senior Programmer Analyst– Technology Services is a valuable member of our IT team who will be responsible to handle all the administrative and financial responsibilities related the to the procurement of IT equipment for the SBM Technology Services and other Infrastructure Departments as requested under the Stony Brook Medicine umbrella.

This position reports to the Director of Technology Services and will produce analytical reports showing asset movement, inventory level indicators and budgetary status.

They are also part of the team responsible for inventory management lifecycle through our service desk application and inventory management application.

May include lifting/moving stock up to 50lbs. 

Administration of various SBMIT budgets to support SBMIT workflow.

Work with the different SBM Business Support groups to ensure proper procurement protocol is followed.

Assist with Compliance Audits.

Assist with Infrastructure contracts.

Is the responsible for all p-card purchases by Technology Services.

Will also supervise Federal Work study Interns when available and assigned to Technology Services.

Duties of a Senior Programmer Analyst – Technology Services may include the following but are not limited to:

• Develop, coordinate and maintain fiscal documentation and records for all purchases across multiple platform while adhering to all relative policies for each funding source. This includes following strict NYS procurement policies and guidelines for such purchases and the transferring of funds between different departments and IT.
• Interact with all levels in SBM in order to seek information about detailed specifications, acquire business justifications when warranted, and rate vendor performance expectations to leadership.
• Negotiate with vendors for better pricing considerations. 
• Work with IT business office to provide detailed business justifications for contracted software and hardware support contract renewals.
• Provide continuous oversight on all purchases from order request to delivery of equipment. This will include providing oversight ordering, logistics and tracking, and property control when required. Troubleshoot, document and resolve problems that arise with regard to vendor orders including shipment backorders and delays.
• Reconcile NYS state and other funding sources fiscal reports to ensure there is proper reconciliation for hardware, software, and service contracts that pertain to Technology Services and other Infrastructure groups. Work with Accounts Payable to clear any discrepancies and send on for approval and prompt payment.  
• Meet with director to go over capital fund balances and operational accounts on a scheduled basis. Coordinate expenditures and the allocation of these funds to support purchases.
• Ensure technology standards on equipment are being followed when ordered and if necessary require and document business justifications within service tickets. 
• Maintain hardware ordering form in the Service desk ticketing system along with the technology services standard equipment web page to reflect current hardware purchase options.
• Lead the team to research and ensure proper documentation is available and provided to the Compliance Office for annual IT Hardware Audit.
• Assist in IT special projects that may require Technology Services participation.
• Provide support with the Property Control function across various Business Support Groups.
• Handle Warranty process for damaged equipment. 
• Assist with the annual budgeting process. This includes infrastructure contracts and negotiations.
• Lead team of SB student interns to learn procurement, logistics, and financial skillsets to help foster internal job candidates and help Students get practical or relevant experience.

Qualifications

Required Qualifications:  

• Bachelor's degree
• At least 10 years of inventory and hospital procurement experience, preferably in a NY State organization
• At least 3 years working with Service Desk and Inventory Management software
• At least 3 years working with logistics
• Experience to include vendor management and shipping vendor experience
• Proficient in Microsoft Office O365
• Must be detail oriented
• Have strong analytical and organizational skills
• Excellent verbal and written communication skills
• Must be able to work independently and manage priorities in a fast-paced deadline driven environment
• Supervisory experience with interns

Preferred Qualifications: 

• Experience in a hospital or healthcare IT environment
• Inventory and hospital procurement experience for a NY State organization
• Experience with medical financial systems (e.g. Lawson, Certify, WolfMart, SUNY Financial System)

Special Notes\:   Resume/CV should be included with the online application.

In accordance with the New York State Department of Health (DOH) regulation that all hospitals and nursing homes “continuously require all personnel to be fully vaccinated against COVID-19,” Candidates who are not already partially vaccinated must obtain the first dose of the vaccine within three (3) calendar days of acceptance of conditional job offer and must obtain any subsequent doses in accordance with the vaccine protocol Candidates who are partially vaccinated, but not yet fully vaccinated, must complete their vaccination series within three (3) calendar days of job offer or in accordance with vaccine manufacture protocol, whichever comes later.

The regulation also includes those who may be affiliated with or interact with employees of a hospital or nursing home. The regulation allows for limited exemptions with reasonable accommodations, consistent with applicable law.

Posting Overview:  This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

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• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions maybe subject to changes in pass days and shifts as necessary. 
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. 
• This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen*
• Meet Regulatory Requirements for pre employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

*The hiring department will be responsible for any fee incurred for examination.

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Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.

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Visit our WHY WORK HERE page to learn about the total rewards we offer.

Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Anticipated Pay Range:

The salary range (or hiring range) for this position is $87,019 - $117,116 / year.

The above salary range represents SBUH’s good faith and reasonable estimate of the range of possible compensation at the time of posting.  The specific salary offer will be based on the candidate’s validated years of comparable experience.  Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.

Some positions offer annual supplemental pay such as:

• Location pay for UUP, CSEA & PEF full-time positions ($4000)

   

Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.