Part-Time Temporary Help Desk Technician (2 positions)

Provide front-line technical support to end users, assisting with hardware, software, network connectivity and account-related issues.  Have strong communication, customer service, and problem-solving skills.

Provide technical support via phone, email, ticketing system and in person to students, faculty and staff.  Troubleshoot and resolve issues related to desktops, laptops, printers and other peripheral devises.  Assist with software installs, updates and basic system configurations.  Support user account management activities such as password resets and access requests.  Document all support interactions in the ticketing system.

Working Hours: Up to twenty-five (25) hours per week, variable between the hours of 7:00 a.m. - 7:00 p.m.
Salary: $18.00 per hour.
Closing date: February 1, 2026, or open until filled.
Starting date: February 16, 2026.

High school diploma or equivalent; successful completion of CIS 110, CIS 115, or equivalent, required.  This position requires the ability to lift up to 50 pounds; the ability to crawl under desks, secure cabling, climb ladders, and push/pull utility carts.  Preferred A+ certification, or an IT degree.

Official transcripts, including other documentation verifying all reported educational qualifications, are required.  Unofficial transcripts will be accepted for application purposes.  The successful candidate must provide official transcripts at his or her expense within thirty (30) days of being notified of selection.