Level One Helpdesk Technician - Kennesaw, GA

Are you passionate about technology and helping others? We are seeking a Level One Helpdesk Technician to join our team! As a Level One Helpdesk Technician, you'll play a crucial role in providing technical assistance to our staff and ensuring smooth operations across our organization.

About us:

United Contractor Services, LLC is one of the largest and fastest growing specialty subcontractors in North America. We're ranked in the TOP 50 Walls and Ceilings contractors in the US and we provide a broad range of value-add services to repeat customers in our various regional offices and throughout the United States. We are looking for people with the same principles that brought us to where we are today: self-motivated, passionate, and hardworking. If you want to join a team of superstars on a mission to change the Construction Industry, as well as experience a once-in-a-lifetime opportunity to wake up every day knowing that you are an important and appreciated part of a passionate team of professionals, then you are ready for United Contractor Services!

Responsibilities:

• Support: Respond to user inquiries and troubleshoot computer and software issues.
• Hardware and Software Troubleshooting: Identify and resolve computer hardware and software problems.
• Workstation Setup: Set up and install workstations for new employees.
• Computer Literacy Training: Train staff on basic computer skills.
• Equipment Inspection: Perform routine inspections of computer equipment.
• Software Updates: Keep computer software and operating systems up to date.

Qualifications:

• Technical Aptitude: Basic understanding of computer hardware and software. SQL experience is a big plus.
• Problem-Solving Skills: Ability to troubleshoot and resolve technical issues.
• Attention to Detail: Ensure accurate setup and configuration of workstations.
• Communication Skills: Ability to explain technical concepts to non-technical staff.
• Team Player: Collaborate with colleagues to provide excellent support.

If you're ready to kick-start your career in IT support, apply now! We look forward to welcoming you to our team.

Equal Opportunity Employer

United Contractor Services is an equal opportunity employer committed to diversity and inclusion. We value all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.