IT Support & WordPress Administrator
Ideal Siding- 36-hour work week for a healthier work/life balance
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Work/Life Balance: 36-hour work week and a flexible schedule
- Work Environment: Hybrid setup (minimum 2 days/week in the office) with flexible work-from-home options.
- Health Benefits: Comprehensive health insurance, including extended dental and vision care.
- Culture & Growth: Generous PTO, regular company events, and realistic opportunities for career advancement while working with modern, cloud-based tech.
- Onboarding & Admin: Set up hardware, user accounts, and permissions for employees and franchisees. Administer Google Workspace, CRM, LMS, and other core applications.
- Tech Support: Provide first-level support across hardware, software, and connectivity issues, escalating complex problems when necessary.
- Website Management: Administer WordPress websites, including user access, plugins, basic updates, and vendor coordination (DNS, SSL, Cloudflare).
- System Coordination: Maintain accurate tech inventory, coordinate equipment purchases/repairs, and collaborate with external vendors to ensure system reliability.
- 1–2 years of experience in IT support, business systems administration, or customer support.
- Minimum 1 year of experience administering or maintaining WordPress websites.
- Hands-on experience with Google Workspace and managing cloud-based SaaS user accounts.
- Basic understanding of both Windows and macOS environments.
- Strong troubleshooting, problem-solving, and customer service skills.
- Alignment with Ideal Siding's core values: Result-driven, Raise the bar, We care, We own it, Transparent communication, and Do what is right, not what is easy.
- Experience with CRM, LMS, software licensing, or user provisioning.
- Basic HTML/CSS, DNS management, Cloudflare, or website hosting platforms.
- Familiarity with Make, Zapier, Airtable, AI productivity tools, or reporting platforms.
Flexible work from home options available.
Ideal Siding® is the fastest-growing siding company in North America. We have gathered experience from over a dozen successful siding companies and found a way to improve customer service, labour wages and the price that the homeowner is paying to get the siding replaced.
We’re more than a fast-growing franchise; we’re a collective of skilled professionals who share a dedication to excellence, collaboration, and a vision for what siding can mean to our clients and communities. We’re passionate about every project, from small repairs to high-end renovations, because we know that the work we do transforms homes and enhances lives.
We know that our success is built on the dedication and talent of each team member. That’s why we’re committed to creating a workplace where you’re valued, supported, and encouraged to bring your best every day.
Ideal Siding is committed to providing a workplace free from discrimination or harassment. We expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.