IT Support Technician-Full Time

Uses corporate work order system to document ticket workload and inventory.

Configures and supports all company-approved mobile device applications.

Installs and troubleshoot printers.

Maintains and creates documentation on systems and troubleshooting.

Configures, and troubleshoots company cellular devices (iPhones, iPads)

Provides technical support and customer service via email, phone, and on-site, this includes all outlying hospital owned clinics and practices.

Rotates on a regular basis Daily Operations, Backups, and User Accounts.

Works with other members of the IT organization to ensure timely resolution of employee issues.

Troubleshoot and resolves software and hardware problems on behalf of employees.

Provides basic LAN and Windows/Apple problem solving for local and remote users.

Performs moves/adds/changes to equipment (computer hardware, cables).

Must be able to be on call on a regularly scheduled basis.

Performs other duties as assigned.