IT Support Technician
Harbors Home Health & Hospice
Part-time
On-site
Hoquiam, Washington, United States
$28 - $30 USD hourly
Benefits:
- Competitive salary
- Paid time off
- Training & development
- Tuition assistance
Harbors Home Health & Hospice is looking to ad another team member to our IT Department
This role is an excellent opportunity for an early-mid career IT professional or student seeking hands-on experience in a dynamic, mission-driven environment. As a part-time IT Support Technician, you will not only assist with critical day-to-day technical support, but also gain exposure to core areas of modern IT operations - including system administration, security, compliance, and healthcare technology.
This role is an excellent opportunity for an early-mid career IT professional or student seeking hands-on experience in a dynamic, mission-driven environment. As a part-time IT Support Technician, you will not only assist with critical day-to-day technical support, but also gain exposure to core areas of modern IT operations - including system administration, security, compliance, and healthcare technology.
You’ll work closely with the IT Systems & Security Analyst and contribute meaningfully to the organization’s secure and compliant use of technology. We support a diverse set of endpoints and platforms, including Windows, iOS/iPadOS, and Android devices. We utilize services from Azure, Microsoft 365, Adobe, several healthcare-centric tools, and a leading electronic health record (EHR) platform, MatrixCare.
We value curiosity, clear communication, and a desire to learn above all-else. At Harbors, you’ll have the opportunity to build real-world skills in user support, process documentation, and IT service delivery, while learning how security and compliance are managed within a healthcare organization. If you're looking for a collaborative environment where your work has a direct impact and you can gain skills in advanced areas of IT, we encourage you to apply
REQUIRED:
Experience in an IT helpdesk, support, or technical service role
Familiarity with Windows operating systems, iOS/iPadOS, and Android devices
strong written & verbal communication skills
ability to explain technical concepts clearly
Ability to prioritize multiple support requests
PREFERRED
Experience with an EHR system
Proficient in Microsoft 365/ Microsoft TEAMS
Basic networking, user account management, and IT asset tracking
Service desk or ticketing system
Installing and troubleshooting Audio/Video equipment and multi function printers
EDUCATION:
Associate's degree in Information Technology, Computer Science, or related field
Equivalent experience or technical training will also be considered
PREFERRED CERTIFICATIONS:
CompTIA A+ or CompTIA ITF+ or Google IT Support Professional Certificate or equivalent
Microsoft Certified: Modern Desktop Administrator Associate or similar
Apple Device Support Certification or similar
Experience in an IT helpdesk, support, or technical service role
Familiarity with Windows operating systems, iOS/iPadOS, and Android devices
strong written & verbal communication skills
ability to explain technical concepts clearly
Ability to prioritize multiple support requests
PREFERRED
Experience with an EHR system
Proficient in Microsoft 365/ Microsoft TEAMS
Basic networking, user account management, and IT asset tracking
Service desk or ticketing system
Installing and troubleshooting Audio/Video equipment and multi function printers
EDUCATION:
Associate's degree in Information Technology, Computer Science, or related field
Equivalent experience or technical training will also be considered
PREFERRED CERTIFICATIONS:
CompTIA A+ or CompTIA ITF+ or Google IT Support Professional Certificate or equivalent
Microsoft Certified: Modern Desktop Administrator Associate or similar
Apple Device Support Certification or similar
Compensation: $28.00 - $30.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Are you seeking a meaningful career with a professional and compassionate team? At Harbors Home Health and Hospice, a nonprofit organization, we prioritize work-life balance while delivering exceptional care. For over 40 years, we have proudly served as the leading community-based Home Health and Hospice agency in Grays Harbor and Pacific Counties. With offices in both Hoquiam and Long Beach, we ensure our clinical teams have the support they need to provide quality care to individuals and their families. Join us and make a real difference in the lives of those who need it most.