IT Support Technician

One Health is looking for an enthusiastic IT Support Technician who’s excited to support staff across multiple locations and help keep our technology running smoothly. If you enjoy solving problems, supporting end users, and working with a mission-driven team dedicated to community health, this is the role for you!

Location: Miles City or Glendive, MT | Schedule: Full-Time, Mon–Fri, 8am–5pm (Can also do 4/10s)
Pay: $22.88- $24.41/hr DOE

What You’ll Do

As an IT Support Technician, you’ll make sure our staff have the tech tools they need to deliver exceptional patient care. You’ll troubleshoot issues, maintain hardware and software, and support technology across several One Health sites.

Key Responsibilities

• Troubleshoot hardware, software, and network issues to keep systems running efficiently
• Install and set up workstations, hardware, software, and user accounts
• Train employees on technology use and provide on-demand support when needed
• Maintain accurate inventories of equipment, software, and technology resources
• Monitor system performance, security, and accessibility across sites
• Recommend technology improvements, upgrades, and solutions

What You Bring

• High school diploma or GED
• Valid driver’s license
• Minimum 1 year of IT experience

Preferred

• Associate degree in IT, business, or related field
• 1–3 years of IT support experience (or combined education/experience)

Top Skills

• Technical troubleshooting
• Customer service and communication
• Problem solving and analysis
• Team collaboration
• Project coordination

Benefits:

• Health, dental, and vision insurance (2 medical insurance that are 0 cost to the employee)
• Discounted care for employees and family
• Retirement plan with employer match
• Paid holidays and generous PTO
• Supportive, mission-driven team environment

About One Health:

One Health is a non-profit Federally Qualified Health Center (FQHC) serving rural communities across Montana and Wyoming. We provide integrated medical, behavioral health, community health, pharmacy, dental, and public health services to ensure accessible, compassionate care for all. Learn more: https://www.onechc.org/about

Equal Opportunity Employer: One Health prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Join a team that values professional growth, meaningful work, and collaboration.