DescriptionJoin The Hoya Vision Care Canada Team!
For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.
We are currently hiring a IT Support Specialist to work in our Mississauga, Ontario facility!
Shifts Available: Monday – Friday 8am – 5pm
What’s in it for you?
- Health/Dental/Vision Insurance
- Tuition Reimbursement
- RRSP Matching
- PTO and Paid Holidays
- And more!
What you’ll do:
- Ensures smooth operation of existing networks in all locations .
- Provides helpdesk support to internal users across Canada.
- Liaise with external suppliers/vendors to ensure that external resources meet the needs of the business.
- Provides emergency (on-call) support to end users as required.
- Maintain expert knowledge of Enterprise system (DVI), proving Subject Matter expertise to staff as needed.
- Responsible for routine reporting
- Strives to improve technical knowledge through communication with suppliers, other facility supervisors and managers, and through continual professional self-development. Applies that knowledge in own department and shares openly with colleagues in support of the continuous improvement of HOYA’s processes, products and services.
- Maintain ongoing development of IT knowledge base through industry contacts, associations and inter-company counterparts and resources.
Qualifications:
- 2 years hands-on operational experience with Win 2016 Server and newer, Win 10/Win 11, DOS. 2 years Windows networking and connectivity.
- 2 years hands-on experience with Android/iOS devices
- 2 years Windows networking and connectivity.
- 2 years experience in laser printers setup, troubleshooting and repairs.
- 2 year experience in remote support
- Good knowledge of IT systems and networking.
- Very good knowledge of MS Office suite.
- Very knowledge of computer software and hardware
- Post-secondary degree
- CompTIA A+, Network+ or equivalent