Blessey Marine Services, Inc. owns and operates one of the youngest multi-faceted inland tank barge and vessel fleets in the United States.   

We are in search of a IT Support Engineer (Electronic Specialist) for our Harahan, LA location.

SUMMARY DESCRIPTION:

Handles day-to-day IT support to maintain and troubleshoot electronic, wiring, and computer systems primarily on Blessey Marine’s fleet of motor vessels, with additional support for shore-based IT infrastructure. This role focuses on electronic diagnostics, marine electronics, and wiring repairs, complemented by IT support for computers, networks, and devices.

SUPERVISION:

Reports to:                    IT Assistant Manager

Supervises:                   This position has no supervisory responsibilities.

ESSENTIAL JOB FUNCTIONS: 

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• Provide exceptional customer service to shore and vessel staff at Blessey Marine Services.
• Diagnose and repair two-wire electronic systems, coaxial, CATx (Ethernet), telephone, antenna, NMEA/Serial communications, and basic power distribution systems on vessels.
• Perform soldering, connector termination, and wiring installations for marine electronics and IT equipment.
• Maintain and troubleshoot navigational equipment (AIS, GPS Compass) and Rose Point systems on vessels.
• Conduct hands-on and remote technical support for electronic, wiring, and IT issues at offices and onboard vessels.
• Support network installation and maintenance, with a focus on wiring, cabling, and connectivity testing.
• Perform preventive maintenance and cleaning of electronic and IT equipment on shore and vessels.
• Troubleshoot and repair computers, printers, scanners, and multifunction devices as needed.
• Configure and support cellphone and cellular network device hardware, emphasizing wiring and connectivity.
• Document all support tasks in ConnectWise and internal tools.
• Manage lifecycle of electronic and IT equipment, including receiving, testing, inventorying, and configuring hardware.
• Liaise with vendors to manage equipment RMA/warranties, particularly for electronic and marine electronics.
• Assist in setting up training or demonstrations for electronic and IT systems.
• Participate in a scheduled “On-Call” after-hours rotation to support 24/7/365 operations.
• Travel up to 50% of scheduled work time to vessels and other locations as required.
• Perform other IT-related duties or project tasks as assigned, leveraging electronic and IT expertise.

QUALIFICATIONS:

• Expert proficiency in two-wire electronic systems, wiring technologies, and electronic diagnostics in marine or industrial environments.
• Skilled in using multi-meters, wire tracing tools, Ethernet testing tools, and soldering equipment.
• Extensive experience troubleshooting and repairing coaxial, CATx (Ethernet), telephone, antenna, NMEA/Serial communications, and basic power distribution system.
• Proficient in Microsoft workstation operating systems and basic IT troubleshooting.
• High school diploma required; electronic certification or training (e.g., NMEA MEI/CMET) strongly preferred.
• Certification in one of the following is a plus: CompTIA A+, CompTIA Network+, or Microsoft.
• Transportation Workers Identification Card (TWIC) required.
• 3-5 years of experience in electronic work, ideally with marine electronics, combined with IT support experience.
• Strong problem-solving skills and ability to make informed decisions under pressure.
• Highly organized, detail-oriented, with excellent interpersonal skills and initiative.
• Reliable and responsive to support calls during work hours, nights, and weekends.
• Ability to coordinate logistical movements of motor vessels to optimize efficiency and minimize downtime.
• Collaborative team player with the ability to teach others and work independently with minimal supervision.
• Valid driver’s license and ability to pass a Motor Vehicle History check.

LANGUAGE SKILLS                                                     

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS                                             

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY                                                  

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate.

TRAVEL REQUIREMENTS:

This position requires driving a vehicle as necessary to travel to vessels, running errands and to business related meetings.  Extended out-of-town trips will be required on a regular basis.  Employee and/or applicant must successfully complete a Motor Vehicle History check and possess and maintain a current valid driver's license in their state of residence. 

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

www.blessey.com

Blessey Marine is an Equal Opportunity Employer and Drug Free Workplace.