IT Support Co-op/Intern

We’re looking for an IT Support Intern to join our team in Oakville and gain hands-on experience supporting our employees and day-to-day IT operations. This is a great opportunity for a college or university student who has a foundation in IT and wants to build practical experience in a real-world business environment. While this is an entry-level role, we’re looking for someone who can jump in, learn quickly and take ownership of routine IT support needs. What you’ll be doing Set up computers, equipment and user accounts for new hires Support onboarding and offboarding activities Provide basic technical support for password resets, access issues, hardware and common software troubleshooting Assist with IT equipment and inventory management Prepare and configure laptops, monitors, phones and other technology Help maintain accurate IT records and documentation Troubleshoot routine issues and escalate more complex technical problems when needed Support other IT projects and initiatives as opportunities arise What we’re looking for Currently enrolled in an IT, Computer Systems, Networking, Information Technology or related post-secondary program Some foundational knowledge of IT support and troubleshooting Comfortable working with computers, hardware, software and common business applications Strong problem-solving and communication skills Customer-focused and patient when supporting users with varying levels of technical knowledge Organized, dependable and able to manage multiple requests Comfortable working independently while knowing when to ask for help Previous IT, help desk, co-op or technical experience is an asset What you’ll gain This role is designed to provide hands-on, practical IT experience in a growing Canadian organization. You’ll have the opportunity to work directly with employees, gain exposure to a variety of IT systems and technologies, and build skills that will help prepare you for a career in IT support and operations. This is a year-round student opportunity requiring full-time availability, Monday to Friday, 8:00 a.m. to 5:00 p.m. Scheduling may be coordinated around academic terms and co-op requirements.