IT Support Analyst Intern

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

As an intern at ResMed, you’ll gain hands-on experience, learn from experts, and collaborate with teams that do truly amazing things.

Over the course of our 12-week internship experience you will have the opportunity to: 

• Work directly with a mentor in your field of study while finding solutions to real world problems
• Experience our products up close by working with one of our Digital Health Technologies teams
• Interact directly with our company leaders
• Build a lasting professional network through social events and engaging activities
• Gain the skills and knowledge to become a future leader in the medical technology industry  

Let’s Talk about Responsibilities:

As an Associate Analyst, IT Support Intern, you will deliver extraordinary customer experience and IT support to all Resmedians making their lives easier by supporting them, quickly and effectively. We are small, mighty, and global, which allows you to learn new things and build your skills while working with an awesome team!

You’ll have the chance to assist with our active directory, phone and ticket support system (globally), autopilot imaging of machines, support audio/visual and conference rooms, support hardware and network systems, phone and video conference equipment, collaborate with the global IT team and perform other projects and duties assigned.

This is preferred to be an onsite role located at our ResMed headquarters in San Diego, CA.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skill/Experience):

• Ability to work full-time for 12 weeks during Summer 2025 during “A cohort”; program dates are May 18th – August 7th, 2026.
• Academic studies that will lead to a bachelor’s or master’s degree in either computer science, IT, Cybersecurity or related fields.
• Minimum of one (1) year of experience in the support of Microsoft desktop operating systems and applications suites in a Windows 10/11 and Mac environment.

Preferred Qualifications (Desired Skills/Experience):

• You enjoy helping others and finding solutions to problems.
• You’re curious by nature and enthusiastic about technology.
• You approach challenges thoughtfully and enjoy problem-solving.
• You think critically and analyze situations effectively.
• You remain patient, friendly, and professional in challenging situations.

Pay Range:

Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. All Interns will be hired through our staffing provider partner and will not be a direct employee of ResMed, your Recruiter will provide more details.

Individual pay decisions will be made by our staffing provider partner and are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Pay Range for this position: $23.25 - $42.75/hour, depending on experience & job classification

Equal Opportunity Employer

ResMed is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.