IT Support

IT Support

Location: In-Office, Downtown Dartmouth, BOYNECLARKE LLP

Are you ready to make your mark at a law firm that values your professional growth and personal well-being? At BOYNECLARKE LLP, we are more than a legal practice; we’re a community committed to success, balance, and wellness.

Why Join BOYNECLARKE LLP?

• Growth & Learning: We foster a culture of continuous learning and offer resources for professional development.
• Work-Life Balance: Enjoy flexible scheduling and generous paid time off to support your career and personal needs.
• Wellness-Focus: Access wellness programs, including fitness classes, wellness subsidies, and free 24/7 virtual healthcare.
• Comprehensive Benefits: Choose from cost-shared health & dental options, and enjoy our RRSP matching program.
• Community Impact: Make a difference through Firm-sponsored volunteer time and monthly employee-selected charitable giving.

About this Role

We are in search of a collaborative and customer-focused IT Support member to join our team. In this role, you’ll be the first point of contact for technical issues and working with teams across the Firm to ensure the smooth operation, security, and reliability of the Firm’s technology. If you love problem-solving and communicating with a wide variety of people you will thrive in this position.

Key Responsibilities

• Provide frontline support for all Firm technology, equipment, and software.
• Troubleshoot and resolve technical issues and tech tickets promptly and effectively.
• Provide excellent customer service and support through phone, email, and in-person, adapting your approach based on the user’s technical knowledge.
• Install, implement, and become familiar with any new software applications acquired by the Firm.
• Support cybersecurity measures and ensure compliance with IT policies and procedures.
• Install and maintain user workstations and software.
• Maintain the Firm’s telephone and voicemail systems and computer peripherals (i.e. printers, scanners, etc.).
  
• Assist other IT team members as needed.

What You Bring

• Experience: Graduate of an Information Technology program or related field, or an equivalent combination of training and experience. Prior experience in IT support preferred.
• Skills: Excellent problem-solving abilities, time management, adaptability, and communication and customer service skills.
• Mindset: Detail oriented, able to anticipate needs and take initiative, and are a team player with a positive attitude excited to contribute to a collaborative culture.
• Tech Proficiency: Proficiency in troubleshooting and maintaining IT hardware and software, including Microsoft Office.

Ready to Grow with Us?
If you’re looking for more than just a job and are ready to thrive in a dynamic, supportive environment, apply today! We’re accepting applications until May 4, 2026.

At BOYNECLARKE LLP, we are dedicated to our communities, clients, and our teams. We know that fostering diversity and inclusion allows everyone to bring their full potential and creates a welcoming and positive environment for everyone. We are committed to continuously learning, growing, and being representative of the communities in which we serve. We encourage applications from individuals of the Global Majority, members of the 2SLGBTQIA+ community, women, and people with disabilities to apply.

If you require accommodation(s) in order to participate in the recruitment process with us, please reach out through careers@boyneclarke.ca or 902-469-9500.