Helpdesk IT Support Service Technician

Are you enthusiastic about technology and enjoy providing technical support?    If so, we want you on our team!

We’re looking for a tech-savvy Helpdesk Technician who thrives in fast-paced environments and enjoys tackling a variety of technical challenges. If you have hands-on experience multitasking in a busy helpdesk setting, this is the perfect opportunity for you!

As a key member of our team, you’ll be the first point of contact for our rapidly growing client base, delivering exceptional support and solutions in a managed services environment. You’ll work alongside experienced IT professionals to ensure seamless service to our valued  clients.

What You'll Do:

• Provide remote support for service requests involving workstations, servers, printers, networks, and a variety of vendor-specific hardware and software.
• Troubleshoot technical issues and ensure high levels of customer satisfaction.
• Manage multiple priorities in a dynamic environment with the ability to pivot when needed.

What We’re Looking For:

• 1+ years of hands-on experience in an IT support role.
• Strong communication skills and a customer-first mindset.
• Familiarity with managing and troubleshooting hardware, software, and network issues.
• Experience managing and administering Active Directory, including user account management, group policies, security permissions, and access control.

We believe in investing in our team, which is why we offer company-paid training and certifications to support your professional growth.

If you’re ready to utilize your technical skills in IT and make an impact, apply now to join our growing team!

We offer a collaborative work environment, growth opportunities, and the chance to work with cutting-edge technology every day.

Come grow and succeed with us!