SUMMARY
We’re looking for a Customer Assurance Analyst to join us in spreading the power of Wiz. In this role, you will report to the Customer Assurance Manager and work alongside a team of Wizards that focus on understanding the business needs of our customers, establish GRC best practices, and continue to enhance Security processes.
WHAT YOU’LL DO
- Maintain up-to-date knowledge of Wiz’s product, roadmap, environment, systems and architecture
- Complete customer security assessments, questionnaires and sales enablement activities within pre-defined SLAs
- Triage customer requests for assessments, artifacts, calls, contract reviews, and audits
- Work to maintain internal and external documentation such as policies, standards, procedures, and runbooks related to Customer Assurance
- Maintain the Wiz Trust Profile, as well as the other self-service internal-facing and external customer security resources
- Contribute to the automation of processes within the team
- Build a strong, collaborative partnership with internal stakeholders across the organization
WHAT YOU’LL BRING
- 2+ years of experience in Customer Assurance or a client-facing GRC role
- Passion for security and keeping Wiz safe
- Ability to collaborate with technical and non-technical teams alike to further oversight responsibilities of Security
- Baseline knowledge of security and compliance frameworks such as NIST, ISO 27001, SOC 2, GDPR, etc.
- Ability to assist with security compliance assessments to ensure compliance with internal and external requirements (ISO, NIST CSF, CIS, etc.)
- Experience working in a fast-paced tech environment, both independently, and collaboratively within a team environment
PREFERRED QUALIFICATIONS
- Experience in a customer-facing position
- Experience working work GTM teams, preferably within SaaS/tech