Computer Support Technician

Location: Minneapolis, MN
Shift: Day
Remote Type: No Remote
Clearance: Must be eligible for DOJ Minimum Background Investigation (MBI); U.S. Citizenship Required
Certification: None required, but IT certifications (e.g., CompTIA A+, Security+) preferred
Education: Post-high school education (e.g., associate degree or technical training)
Years of Experience: Minimum 1�3 years of IT-related support experience

Salary: $43-$45/hour

Description

At Altus Technology Solutions, we are seeking a dependable and customer-focused Computer Support Technician to support the U.S. Attorney�s Office � District of Minnesota. This individual will be embedded onsite in a federal legal environment, delivering critical IT support to maintain systems availability, security, and user satisfaction.

Start Date:
The position is contingent upon contract award. It is expected to begin on or shortly after September 26, 2025, pending both contract award and security clearance approval. Due to DOJ requirements, the selected candidate cannot begin work until they receive a DOJ background waiver, which may take up to 8+ weeks to process post-selection.

If you thrive in high-impact environments and want to be part of a skilled team we�d love to have you on board!

Primary Responsibilities

• Serve as the onsite support technician for IT hardware, software, and network systems.
• Troubleshoot desktop, laptop, mobile, and peripheral issues within DOJ-approved environments.
• Assist with the installation, configuration, and maintenance of networked systems.
• Perform routine system updates and quality checks to maintain functionality and security.
• Support case management systems and litigation tools critical to daily DOJ operations.
• Convert content into internal web pages and perform link maintenance on intranet platforms.
• Track IT assets, perform inventory updates, and support user training as needed.

Qualifications

• Must be a U.S. citizen and have lived in the U.S. for 3 of the past 5 years (per DOJ residency requirement)
• Able to obtain and maintain a DOJ Minimum Background Investigation (MBI)
• Prior experience providing hands-on IT support in a professional setting
• Excellent customer service and communication skills
• Comfortable working independently and responding to time-sensitive technical issues

Specialized Experience

• Knowledge of operating systems, desktop/laptop imaging, and endpoint security
• Experience supporting Microsoft Windows environments, Office Suite, and Active Directory
• Familiarity with basic networking concepts and web-based applications
• Proven ability to identify, troubleshoot, and resolve hardware/software issues with minimal supervision

About Altus

Since 2004, Altus Technology Solutions has been committed to providing top-quality, performance-driven services to both government and commercial clients. As an ISO 9001:2015 Certified firm, Altus integrates proven solutions with industry-leading practices to tackle mission-critical challenges.

Learn more at www.Altusts.com.

Pay and Benefits

• Competitive salary based on experience
• Comprehensive healthcare benefits, including medical, dental, and vision coverage
• Retirement savings plan with employer contributions
• Income protection through short- and long-term disability insurance
• Education assistance for professional growth
• Flexible paid leave and career advancement opportunities

Commitment to Equal Opportunity Employment

Altus Technology Solutions is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable federal, state, or local laws. As a federal contractor, we are committed to hiring and retaining a workforce that includes individuals with disabilities and protected veterans. If you need assistance or an accommodation during the application process, please contact recruiting@altusts.com.

Protecting Your Information

We never request payment or personal banking details during the hiring process. If you encounter suspicious emails, contact us at support@altusts.com immediately.

Join Us!

Are you ready to take on high-stakes database challenges in a mission-driven environment? Apply today and be part of something bigger.