IT Support Technician

IT Support Technician – Immediate Opening

$25-$30 / HR based on experience

Are you a hands-on IT professional with a passion for problem-solving and supporting car dealership business environments? SCOTT ROBINSON AUTOMOTIVE GROUP is seeking a skilled IT Support Technician to join our growing business. This full-time role is perfect for someone with solid technical experience and strong communication skills looking to make an impact.

Key Responsibilities:

• Provide technical support for Windows 10/11 workstations and Windows Servers

• Administer and troubleshoot Microsoft Active Directory, Office365, and AzureAD

• Manage and support GoTo Communications phone systems

• Support and maintain Tekion DMS (Dealer Management System)

• Set up, troubleshoot, and maintain a wide variety of hardware including:

• • Computers and servers

• • Mobile devices

• • Printers and scanners

• • Credit card machines and battery testers

• Monitor and maintain IT infrastructure performance, reliability, and security

• Document procedures and assist with user training as needed

Requirements:

• Proven experience in a technical support or IT helpdesk role

• Strong knowledge of Windows operating systems (10/11) and server environments

• Experience with Microsoft Active Directory, AzureAD, and Office365

• Familiarity with Tekion DMS and GoTo Communications systems is a plus

• Excellent troubleshooting and diagnostic skills across various hardware

• Ability to work independently and manage multiple support requests

• Strong interpersonal and communication skills

Preferred Qualifications:

• Certifications such as CompTIA A+, Network+, or Microsoft certifications

• Experience in automotive or dealership environments a bonus

We Offer:

• Competitive salary based on experience

• Full benefits package including health, dental, vision, group life and employer matched 401(k)

• Paid time off

• Company sales and service discounts

Apply today to join a fast-paced, tech-driven team where your expertise makes a difference!

** Must be able to submit a pre-employment background check and drug screening**