What’s most important to you? A fast-paced, dynamic workplace with good teamwork? Having autonomy to grow your career? Or making a meaningful impact? How about all of the above? If you’re nodding, we are looking for you to join Team Rebo as a IT Support Specialist! A BIT ABOUT US We are Rebo, and we provide interior and exterior automotive and electronics lighting solutions – both traditional and new concepts that we are excited to design and make! We are developing new technologies which help drive the future of electric vehicles, including charge status indicators as well as using light in new ways to improve safety and design. The opportunities to solve both practical customer needs and deliver enhanced features are endless. Here, you'll discover that we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better and we put our people first by offering benefits that support your life and well-being. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel connected to your work every day. We have our sights set on exciting things ahead, and we need top talent like YOU to help us get there! HOW YOU’LL MAKE AN IMPACT
Serve as the initial point of contact for IT support.
Responsible for providing a variety of technical support, configuration, implementation and maintenance of our various hardware and software systems.
Performs first-level and second-level technical assistance and support for incoming help desk queries on hardware/software systems and provides technical solutions.
Documents user problems, troubleshooting steps, resolutions and escalation paths using Service Desk tools and resources.
Help maintain the Asset Management system from registration to release.
Identifies and escalates issues requiring urgent attention.
Assist with special projects as determined by the Manager.
Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company.
YOUR KEY ATTRIBUTES
Degree or certification in Information Technology preferred.
At least 1 year of relevant work experience in IT area, especially in manufacturing company environments.
A strong working knowledge of computer system, hardware, software and mobile devices
A strong knowledge of related standards dealing with Information Security and Industry related Standards (ISO27001/ TISAX/ ISO14001/ ISO9001/ IATF16949)
Personable, professional demeanor.
Ability to diagnose and resolve basic to advanced technical issues.
Working knowledge of supporting desktops, laptops, and printers.
Working knowledge of Microsoft Office applications and email.
Working knowledge of Microsoft Windows 11.
Strong communication skills.
Continuous Learning: Constantly updating professional knowledge and staying sensitive to new technologies.
BE ON TEAM REBO, AND YOU’LL ENJOY
Competitive Pay and Benefits package
Tuition Reimbursement
We offer an inclusive environment that encourages diverse perspectives and ideas